We’ve found that it’s just as important to have vocal parts for old songs as new ones. Even if we’ve done a song for a few months or haven’t done an older song for a year or more, having the vocals parts on hand to review each week saves time…period. Further, some churches have multiple vocal teams who only sing sporadically. Our experience has been that the singers really appreciate having their part on hand to review.
To add a VOCALIST FREE or VOCALIST PREMIUM account:
1) Log onto our site using your USERNAME and PASSWORD.
2) Click on MY MEMBERSHIP in the MENU LIST module on the upper left hand side of the screen.
3) Click on ADD VOCALIST SUB ACCOUNT
4) Choose one of the VOCALIST PREMIUM or *VOCALIST FREE sub-accounts.
5) Click the JOIN NOW button which will take you to the Registration Page.
6) Follow the directions to register your Vocalist.
*NOTE: VOCALIST FREE accounts are only available with a Membership Plus subscription plan.
- How do I CREATE A WORSHIP SET?
1) Log on to our site using your USERNAME and PASSWORD.
2) Click on MY WORSHIP SETS in the MENU LIST module on the upper left hand side of the screen.
3) Fill in the SET DATE. You may use the pop-up calendar to the right of the window for your convenience and click on a date.
4) Fill in the SET TIME (optional).
5) Fill in the SET DESCRIPTION (optional).
6) Choose the songs from the scroll down window that you'd like to include in your WORSHIP SET.
*NOTE: Use the CONTROL key (WINDOWS) or the COMMAND key (MAC OS) to select more than one.
7) Fill in the SET NOTES section to communicate any timely information to your worship team (optional).
8) Click on ADD and your WORSHIP SET has been created.
9) Use the DELETE and EDIT keys to remove or make changes to your WORSHIP SETS.
- How do I CREATE A NEW USERNAME & PASSWORD?
To change your username and/or password you need to go to the "My Details" page.
1) Log on to the site using your current username and password.
2) Click on the "My Details" button in the "Menu List" module on the upper left hand side of the page.
3) Type in the new username and/or password in the window provided.
4) Verify the password selection in the window provided.
- How do I UPGRADE MY TRIAL MEMBERSHIP?
You may upgrade from your Trial Membership to either BASIC MEMBERSHIP or MEMBERSHIP PLUS at any time during the trial period. Just
contact us via email through our website and we'll send you a special coupon code that will allow you to apply the cost of your Trial Membership towards your membership upgrade. Following is the procedure to upgrade your Trial Membership once you have been assigned a coupon code. *NOTE: it is important to follow this procedure exactly as it is written
:
1. Go to http://www.praisevocals.com and click on “Buy Now” at the bottom of the home page.
2. Select either BasicMembership or MembershipPlus and click “Buy Now”.
3. Fill out the registration page in it's entirety and click “Send Registration”. IMPORTANT: You will need to ceate a NEW username and password.
4. Once on the payment page, first fill in the coupon code before proceeding to the payment area. The code is case sensitive so fill in the coupon code EXACTLY as it is written above. After you have filled in the code click, “Apply”, then move down and complete the transaction process. The discount of cost of your Trial Membership will be applied to your credit card at the end of the payment process and will be indicated on the receipt you receive from PraiseVocals. The discounted amount will not be shown at the bottom of the check out page.
- I'm having trouble DOWNLOADING or STREAMING the files. What could be the problem?
PraiseVocals.com’s web site has been thoroughly tested and is functioning as it should be. There are any number of reasons why someone may experience a problem listening to or downloading on the user end. They are as varied as there are operating systems, browsers and Internet Service Providers (ISP’s). We cannot account for user’s local environments. Following are a few possible reasons why you may experience download or streaming problems and some suggestions for you to try and fix your problem:
KNOWN USER-END DOWNLOADING ISSUES:
1)
Single click ONLY on a song mix file. Double clicking will result in a system error.
2)
Attempting to download more than one song file at a time. To ensure that you receive all of your song file downloads in their entirety, ONLY ATTEMPT TO DOWNLOAD ONE SONG FILE AT A TIME. Wait until each file has completely downloaded before moving on to another song file download.
3)
A bad or weak Internet connection or wireless connection. Confirm that you can navigate to other sites on the Internet and browse content.
Interference on your wireless connection. For example, microwave ovens often interfere with wireless computer connections.
4)
Being logged in to the site from two windows (browsers) or two computers at the same time.
5)
A momentary Internet interruption during a download. This is especially likely with a dial up modem.
6)
Old versions of software on your computer. Keep all software up to date especially your browser version and operating system.
7)
Virus protection software. Check your configuration settings. Some users have their browsers set up to only allow downloads from a list of “Trusted Sites” that they have added to their "white list" or "trusted Internet sites" lists. A browser may prompt the user on the first attempt to download from the server, to decide whether they want to "trust this site" and allow the download.
8)
A "server not recognized" message is something that is generated by a user’s local computer. It is most likely the result of a firewall/security setting or some other protection/virus scanning software that is installed.
9)
Not waiting until a file has completely downloaded. When downloading a file, make sure that you wait until the entire file has completed the download process BEFORE attempting to do anything else with the file such as ‘Listen’ to it as you are downloading.
10) Single click ONLY on a song mix file. Double clicking will result in a system error.
*IMPORTANT NOTE: If you have had an unsuccessful file download and PV.com issues you an additional download for the same file, you should CLEAR YOUR CACHE and QUIT YOUR BROWSER before attempting the download.
STREAMING (LISTENING) ISSUES
1)
A momentary Internet interruption during a download. This is especially likely with a dial up modem.
2)
An older computer may not have the processing capability needed.
3)
An older version of Flash player. You can download the latest version for your browser for free here: http://www.adobe.com/products/flashplayer/
4)
A “404” error means the requested url is not being found. This could be a problem with your browser cache. We suggest you clear the cache, close the browser and try again. Try rebooting your computer if this fails.
"Praisevocals is a brilliant idea that has been missing from the music ministry for far too long! I have no doubt that this will become a valuable and indispensable tool for many worship teams. Tell your other worship leading friends about this one – they’ll owe you big-time!”
Tony Guerrero
Director of Creative Arts
Saddleback Church - Orange County, CA
